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Community site session details

Session Id : YH51FCqZAI4Nr46rja+Yx4
Power Apps - Power Apps Governance and Administ...
Answered

How do I convert my current PowerApps license to new (cheaper) plan?

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Posted on 22 Nov 2021 14:02:59 by 18

Surprisingly, I'm having a hard time to find out what the best way is to convert my existing $40,- Power Apps per user plan into the new and cheaper $20,- plan.

 

Microsoft apparently isn't providing support to these questions, as I get the message that "my support plan does not include advisory". 

 

Hope someone can tell me more on this. Do I just need to purchase a new subscription and cancel the old one? Do I then not run the risk of losing my Dataverse data? It also seems as if my current plan runs until mid 2022, not sure if I continue paying a monthly fee until then.

 

Thanks!

I have the same question (0)
  • ErikvanB Profile Picture
    18 on 29 Nov 2021 at 08:49:29
    Re: How do I convert my current PowerApps license to new (cheaper) plan?

    Thank you @HSheild, I will do that!

  • Verified answer
    H Sheild Profile Picture
    3,005 Most Valuable Professional on 22 Nov 2021 at 16:52:19
    Re: How do I convert my current PowerApps license to new (cheaper) plan?

    Hi @ErikvanB , I have just been through this process. 

    The new $20 licenses are actually a different SKU so you need to cancel the old one and buy a new one. What I did was…

    1. Purchase a new Power Apps per User license

    2. Make sure it appears in Office 365 and can be applied to a user.

    3. Cancel the old licenses 


    You won’t lose your data

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