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Prevent Bot From looping

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Posted on by

Hi,

 

I am building a chatbot For FAQs  I'm facing an issue

-->Should we call Trigger/topic every time when we are asking a question

for example:

 step 1)User: Type trigger name to start the chat bot then flow will start and  Then

 step 2)Bot: Will ask you  What are you looking for?  

 step 3)User: User will ask their question Then

 step 4)Bot: Replies Answer and then ask the user  Did that answer your question?

 weather the answer is yes / no anything  

User should be able to ask their question multiple times (Flow should starts from step 2)

But in my case i need to call the Trigger/topic name(step 1) every time For every question

 

 Any one have any idea How can we Restrict the( step 1)

 

Thanks

 

 

 

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  • sahana_23 Profile Picture
    sahana_23 46 on at
    Re: Prevent Bot From looping

    Whether you are asking to the user yes/no it was come under the condition next to you can provide ask a question

    sahana_23_0-1678677212297.png

    By clicking the properties 

    sahana_23_1-1678677278972.png

    You want to change as Ask every time. This solution does not loop.

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