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Power Platform Community / Forums / Copilot Studio / Is it possible to reco...
Copilot Studio
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Is it possible to reconnect the user to a conversation with a Power Virtual Agent and retain the context and previous chat history using any rest api?

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Posted on by sahithya

Hi 

Using Power Virtual Agents, is possible to reconnect the user to a conversation, retaining both the context and previous chat history?

For example,

  • If the user leaves in the middle of the flow and comes back later through a different channel .How can we retrieve the previous conversation from where he is left in power virtual agent.
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I have the same question (0)
  • Bhushan_Oulkar Profile Picture
    Bhushan_Oulkar 2 on at

    Hi Sahitya,

     

    were you able to retrieve the previous conversation from where User left in power virtual agent.

     

    Thanks,

    Bhushan

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