Power Platform Community Forum Thread Details

Using Power Virtual Agents, is possible to reconnect the user to a conversation, retaining both the context and previous chat history?

For example,

If the user leaves in the middle of the flow and comes back later through a different channel .How can we retrieve the previous conversation from where he is left in power virtual agent.

Categories:

Is it possible to reconnect the user to a conversation with a Power Virtual Agent and retain the context and previous chat history using any rest api?