News and Announcements icon

Power Platform CommunityForums Copilot Studio - General Diagnostic Trace Id: U...

Copilot Studio - General

Answered

Diagnostic Trace Id: Unexpected error: {}

(0) Share

Report

Report

Posted on by truong

3

Hi, i got the following error while saving topics as per shared screenshot, please kindly help. Thank you,

We couldn't save your topic. Check your connection and try again.
Diagnostic Trace Id: Unexpected error: {}

Categories:

All responses Img

All responses (2)

Answers Img

Answers (1)

Community Power Pla... on at

Like (0)

Report

Re: Diagnostic Trace Id: Unexpected error: {}

Facing Similar Issue. In Prod environment. Bot works in Test Bot. And in lower environments.

Please assist.
Verified answer

CU22081450-0 Most Valuable Professional on at

Like (1)

Report

Re: Diagnostic Trace Id: Unexpected error: {}

Hi @truong ,

Try to close your topic and open it again.

If the issue persists, try to sign-out and sign-in in to your Microsoft account.

IF the issue persists, open a ticket inside the Power Virtual Agents support, Microsoft can help you better: http://powervirtualagents.microsoft.com/en-us/support

Helpful resources

News and Announcements

Welcome to the Power Platform Communities - Lets Get Started!

May 14th | Power Platform Community AMA: Power Apps Edition

Quick Links

Leaderboard > Copilot Studio - General

#1

stampcoin 8

#2

Artur Stepniak 5 Super User 2025 Season 1

#3

Ekta Gupta 4

Overall leaderboard

Featured topics

Generative orchestration updates coming to Microsoft Copilot Studio! 

Please Read for Updates on Forums & Blogs

Tips & tricks for using the Power Virtual Agents Boost Conversational Coverage Preview

Product updates

Microsoft Power Platform Community release plans