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Copilot Studio - Bot Analytics
Answered

Can Bot Analytics be extended?

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Posted on by 168

Is it possible to extend the built-in Bot Analytics to include other metrics? For example I'd like to be able to report on which country has the most engagement with a bot.

  • RezaDorrani Profile Picture
    12,141 on at
    Re: Can Bot Analytics be extended?

    Hi @SimonSays 

     

    Subscribe to https://powervirtualagents.microsoft.com/en-us/blog/category/powervirtualagents/

     

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    If this post helps answer your question, please click on “Accept as Solution” to help other members find it more quickly. If you thought this post was helpful, please give it a Thumbs Up.

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    Reza Dorrani, MVP
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  • SimonSays Profile Picture
    168 on at
    Re: Can Bot Analytics be extended?

    Thanks @RezaDorrani I thought that might be the case. I'll check out that webinar right away. Out of interest, how can I get an invite to future webinars on PVA? 

  • Verified answer
    RezaDorrani Profile Picture
    12,141 on at
    Re: Can Bot Analytics be extended?

    Hi @SimonSays 

     

    I dont believe the current analytics provide that.

    The ConversationTranscripts do not store that info.

    https://powervirtualagents.microsoft.com/en-us/blog/view-export-and-manage-retention-time-of-your-bot-conversation-transcripts/

     

    There was a webinar last week where there was a demo of advanced bot analytics.

    Check it out - https://www.youtube.com/watch?v=-q-KDb5Fz40

     

    --------------------------------------------------------------------------------
    If this post helps answer your question, please click on “Accept as Solution” to help other members find it more quickly. If you thought this post was helpful, please give it a Thumbs Up.

    Thanks,
    Reza Dorrani, MVP
    YouTube
    Twitter

     

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