Skip to main content

Notifications

Copilot Studio - Publish & Channel Management
Unanswered

Export a Bot Solution to another Tenant / Environment

(2) ShareShare
ReportReport
Posted on by 7

Firstly, great application you have built - it really seems to have made it easier to build and deploy bots than use .NET and the Bot Framework to make simple bot solutions.

 

However I have a question in relation to exporting a bot to another tenant, as we may have a requirement where we build a Bot for a customer requirement in our tenant and then need to export it into their own tenant or environment- in a similar way in that Flow can export and then be imported.


I have checked the 'Deploy' area and see no ability to export / import the bot, so I wondered if this is possible and if so, are there any constraints to consider - such as having built Flow integrations within the bot etc.

 

Thanks!

Categories:
  • JoeGill Profile Picture
    JoeGill 175 on at
    Re: Export a Bot Solution to another Tenant / Environment

    Sorry for the delay.  I was able to generate a token in the tenancy where I imported my bot solution.

    I was able to use this to connect using the webchat.directline without issue

     

    If you want to send me a sample bot solution I can try it

     

    Screenshot 2022-09-20 060925.png

    Screenshot 2022-09-20 060925.png

  • Re: Export a Bot Solution to another Tenant / Environment

    I was trying to use the deployed bot on the new tenant from the client side using a custom webchat widget with Directline API. I got that error for the BOT from  the new tenant. The other BOT work as expected from the client side as below :

    Medkhalil_0-1663231759448.png

     



  • JoeGill Profile Picture
    JoeGill 175 on at
    Re: Export a Bot Solution to another Tenant / Environment

    Sorry for the delay. I may be misunderstanding your issue. I just created a bot with a simple flow and was able to import into a new tenancy without issue. Is this a user authentication issue? or you trying to access deployed bot in another tenancy?

  • Re: Export a Bot Solution to another Tenant / Environment

    Indeed they are in the same solution with the PVA BOT. I was checking because the BOT is no longer working when we embed it into a website after deployment on the second tenant. The Microsoft support mentioned that there is no official documentation to move PVA BOT between tenants and that can be the main reason for getting a 3000 error code.

    Medkhalil_0-1662728873489.png

     

  • JoeGill Profile Picture
    JoeGill 175 on at
    Re: Export a Bot Solution to another Tenant / Environment

    I would expect your Flows to also be included in the solution (or another solution) as they need to be created in the client's tenancy.  

  • Re: Export a Bot Solution to another Tenant / Environment

    @JoeGill ,thank you for your feedback. No extra steps are required as we have Power Automate Flows used by the BOT?
    By creating a new PVA connection reference, I think we will have a new BOT ID. 

  • JoeGill Profile Picture
    JoeGill 175 on at
    Re: Export a Bot Solution to another Tenant / Environment

    You can provide your client with a copy of your solution containing the PVA bot. They can import the solution into their tenancy from the power platform maker portal.

  • Re: Export a Bot Solution to another Tenant / Environment

    Hi @Diganta , is It possible to move a PVA bot from Tenant to another? We have the same requirement as we are developing a PVA BOT used as a Skill for an Azure BOT framework that Handles Hand-Off to a custom Hub. We are using our DEV environment on our Tenant and we need to move the BOT to our customer's Tenant.

  • Diganta Profile Picture
    Diganta on at
    Re: Export a Bot Solution to another Tenant / Environment

    The export and import bots using solutions feature launch has moved to May. We will update the PVA release notes in the next few weeks. 

  • CU22081450-0 Profile Picture
    CU22081450-0 on at
    Re: Export a Bot Solution to another Tenant / Environment

    Hi @Anonymous ,

     

    The feature will be available in Preview in April, so Microsoft probably will annunciate soon.

    https://docs.microsoft.com/en-us/power-platform-release-plan/2020wave1/power-virtual-agents/planned-features

     

    ---

    Thanks!

    Renato Romão

    https://www.linkedin.com/in/renatoromao/

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,691

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 65,019

Leaderboard

Featured topics