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Power Platform Community / Forums / Power Apps / The response is not in...
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The response is not in a JSON format.

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Posted on by 6

Good morning, I have started seeing an error last week, last week this was with a test account and this week with my main development account. The error is as follows:

"Error when trying to retrieve data from the network: Engineering Helpdesk failed: The response is not in a JSON format."

Last week, the test account was showing the error on a different SharePoint site being used to develop a new app, this week it is my main dev account that was used to build the app and has owner permissions on the site and app.

I have checked forums and all the solutions I have seen are either not applicable or have not worked. This is not on all apps either so very confusing why its isolated to only 2 (so far!).

The most interesting - this error happens to random users

 

MarcEscu_1-1713973466926.png

Any help appreciated!

Thanks

MarcEscu_0-1713973139978.png

 

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