Power VA chatbot not working in Microsoft Teams

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Posted on by swapng

Hi all,

So I created a chatbot using web.powerva.microsoft.com and published it.

I then shared that chatbot in Teams. That chatbot appeared as an app in my Teams. It works just fine as a standalone app in Teams.

But when I add it to a specific team, it cannot read any topics and shows up an error.

Extra info: The Teams is private, but I am the admin, so I have the administration rights for the Teams and the channels containing it. So I assume that cannot be an issue.

Has anyone else encountered this issue?

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Irmantas 2 on at

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Re: Power VA chatbot not working in Microsoft Teams

Hello,

I have the same problem.

My error is:

Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: 19:wQV3z2Fe1SB-VQtkCy50R0-2FFdqWZP4yuhtccr2vbs1@thread.tacv2;messageid=1686114862858. Time (UTC): 6/7/2023 5:14:23 AM.
ElPerryMSFT Microsoft Employee on at

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Re: Power VA chatbot not working in Microsoft Teams

Hi and welcome to the community.

Please can you provide context on the error that you are encountering?

Thanks,

Elliott