Yes. You can do this with Power Automate.
Steps
1. Go into Power Virtual Agents and to the topic you want to use the cloud flow.
2. Click on the plus icon under a step and click call an action and then create a power automate cloud flow
3. Power Automate will open with a trigger step from Power Virtual Agents and an end step returning values back to Power Virtual Agents.
4. Expand the trigger step and create two text inputs, one for Email Address, the other for Email Message.
5. Add another step under this in the flow and search for Office365 Users, and use the Get Profile action
6. For the UPN choose the Email Address from the step above in the dynamic content box that appears.
7. Add a compose step, and type in The Email address is invalid.
8. Click the three dots on the compose step and select configure run after, only tick the is failed box.
9. Add a new step under the compose and find the Send an Email action
10. Use the mail from the Office 365 action in the To: field and use the Email message value in the body section.
11. Click on the three dots on Send an email action and click Configure run after, click the tick in the failed checkbox only.
12. Add a new step, a compose action and in the text field type “The message has been sent successfully”.
13. In the Return values to Power Virtual agent step, add an output and select both output dynamic content values from both the first and second compose steps.
mark this as a solution if this helped. Thanks.
