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Topic Errors when trying to delete or disable.

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Posted on by TX_VERO_AZ

I am having issues with deleting and even disabling topics. I have had to recreate these topics several times and lost my work because they do not seem to open and perhaps they go crazy on the logic I enter I am not even sure. Now am very hesitant to keep creating topics and then losing my work. When disabling a topic and deleting an error gives me the error messages below in image.

This is also preventing me from publishing my bot. I have tried even signing out and coming back into account thinking maybe that would do the trick. Still no luck.

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Topic creation & management

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Jameslew_MSFT Microsoft Employee on at

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This would normally indicate some sort of deeper problem going on with PVA; maybe an unhappy environment. I would suggest contacting support and providing them with your environment/bot details so that they can review and if necessary, engage the operations team to take a look.

You shouldn't get these errors in normal use cases.

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HenryJammes Microsoft Employee on at

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@VFAVELA7 what do you mean, topics do not open? Do you get a blank page?

I detailed some troubleshooting steps for a similar issue here: https://powerusers.microsoft.com/t5/Topic-Creation-Management/Corrupted-conversation-start-topic-quot-Crash-quot/m-p/2221979/highlight/true#M1019

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TX_VERO_AZ 26 on at

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When I open topic they do not ever load so they are blank. I even tried deleting them and it would give me a failed error. I recreated the bot and the same thing is happening and I cannot publish the bot. I even dumbed down the topics without any conditions and still nothing. I even changed it to a different environment starting from scratch. No errors to be found in topic area and no errors when validating in solutions yet when I publish I get error topics found and unable to publish. I did open a ticket as I cannot figure what I am doing wrong as I do not see any errors present.

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