Dear Team,
I would like PVA to speed up support work by providing a direct link to multiple web sites (KB, Jira, Bugzilla, etc).
I have the search strings with the needed parameters but once a user provide an error string and save it as variable it is breaking the link due to the spaces.
See an example:
I have did some research and can see recommendations of using 'replace(variables('test'),' ','')" from power automate but could not make it work...
Can anyone provide another solution to the above (converting spaces to %20%) or a step by step guide to achieve that?
Any help will be greatly appreciated.
Thank you,
Shlomi
@raznas ,
Yes, via Power Automate.
If you are using only PVA, you have a limitation to generating a link as we are doing.
Thanks @renatoromao
Does it has to go via Power Automate? Can't I use it directly at the message section at PVA?
Kind regards,
Shlomi
You can copy/paste the sentence below within your output in the Flow:
[Open here](https://www.support.com/search/en-us#q=@{variables('test')})
You will see your variable added to the Power Automate action.
Hi @raznas ,
Thanks
My problem is that the text is coming as variable:
https://www.support.com/search/en-us#q={x}bot.ErrMessage
I cannot add the variable into the link.
Any suggestion on that?
Thanks again,
Shlomi
Hi @raznas ,
We were doing a similar discussion here: Re: Bug with copy and Paste links - Power Platform Community (microsoft.com)
But in your case, I recommend you to use Markdown within the Power Automate conversation:
Use markdown to format Power Automate approvals - Power Automate | Microsoft Docs
HTTP and HTTPS URLs are automatically formatted as links.
You can set text hyperlinks for your URL using the standard markdown link syntax:
[Link Text](Link URL)
Example:
[Power Automate](https://flow.microsoft.com)
Result:
Power Automate