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Power Platform Community / Forums / Copilot Studio / Unable to find User fe...
Copilot Studio
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Unable to find User feedback section on Setting of Co Pilot agent

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Posted on by CU07071047-0 4
Hi All,

I am Unable to find User feedback section on Setting of Co Pilot agent to collect Satisfaction Score, Reactions. As per this link "https://learn.microsoft.com/en-in/microsoft-copilot-studio/analytics-improve-agent-effectiveness#satisfaction". User feedback is On by default. You can turn off this feature, if desired. can also add or edit a disclaimer for users about how their feedback is used as under.

  1. Open the agent, then go to Settings, and find the User feedback section.

  2. Turn Let users give feedback when using this agent either On or Off.

  3. Add or edit a disclaimer so users know how their feedback is used. You can also provide privacy information and tips.

 

But there is no option available on my account being the Admin.

 

Screenshot 2025-07-07 at 17.51.40.png
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I have the same question (0)
  • Suggested answer
    CU18110008-0 Profile Picture
    CU18110008-0 29 on at
    I think you have the same layout as me, but it should be under analytics at the top (if yours is similar to mine).

    I do have a separate issue which I will raise a ticket if I can't find an answer.
    Sessions are being recorded, but reactions (thumbs and up down) are not for my published agents.
    analytics2.PNG
  • IS-18070151-0 Profile Picture
    IS-18070151-0 5 on at
    I would like to know as well. 
    It is extremely annoying continually getting wrong instructions from Microsoft documentation.
    I've tried the Power Platform Admin Centre, but it cannot see my Copilot Agent. 
    Perhaps you'll have more luck...

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