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Hello people. I would appreciate if you could help me with the following:
When trying to update my bot to the latest Power Virtual Agents. it doesn't give me the option to "copy and convert this bot".
it just lets me choose "create a new bot".
Does this happen to anyone else?
Hi @Anonymous ,
That's probably the reason, so you have the features greyout or not available.
Cheers,
Fernando
Hello, i have a free subscription
is this the problem?
Hi, @Anonymous .
Check out this article:
https://learn.microsoft.com/en-us/power-virtual-agents/unified-authoring-conversion#cloning-an-existing-power-virtual-agents-classic-bot
Perhaps you are in conflict with one of the rules outlined, and that's why you're unable to clone?
Find this post helpful? Please mark it as the solution and/or provide kudos so that it will help others in the future.
Cheers,
Matt
Hi @Anonymous ,
What type of subscription you have in place for PVA?
Cheers,
Fernando
Hello friend, if it shows me, but when entering the option it is disabled.
Thanks
Hi @Anonymous ,
When you click on your bot->Overview can you see this?
If yes, just click on Convert this bot.
Cheers,
Fernando
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