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Power Platform Community / Forums / Power Pages / Power portal prompt th...
Power Pages
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Power portal prompt the user for an email after Azure B2C login

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Posted on by

Hi,

 

Sometimes an existing user of our portal is prompted to enter an email address after it's login.

and this is failing because the email already exists in the Dataverse contact table.

but the contact exists in dataverse, the email is the right one, the Azure B2C account is correctly related to this contact, the user was able to connect in the past.

it's just that 1 day, this stop working for him.

 

I have not identified when and why this problem occurred.

there is certainly a solution so "repair" the missing information in dataverse, I'm just not able to find which table may have missing information.

outside the adx_external_identity and contact tables, which ones are involved in the login process and may have missing info?

is there any log available which can describe the errors suffered in the system during the login process?

 

for now, I have to delete the user in Azure B2C and ask my customer to recreate a new user there.

 

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  • Atmaram90 Profile Picture
    126 on at

    To find out the changes happened in a dataverse table you can enable audit log for the tables.

  • jprny Profile Picture
    28 on at

    That prompt would come up if the email claim is not being provided by the OIDC provider, I think regardless of whether you already have email populated in contacts. Are you using a custom policy or a user flow?

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