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Copilot Studio
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Licensing PVA/Copilot

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Posted on by 43
Hello,
I have a question about licenses and permissions required to use a bot in Teams. The bot uses Azure Cognitive Services (premium connector) via Power Automate.
Could someone confirm the following: 
- End user licenses: no separate Power Virtual Agents/Copilot or Power Automate Premium license is required for end users to use the bot.
- Azure Cognitive Services: Since you use Azure Cognitive Services: However, end users do not need direct licenses or access to Azure Cognitive Services. The costs are incurred by the developer or the organization operating the bot.
- Permissions in Teams: Ensure that the Power Virtual Agent/Copilot has been installed as an app in Teams and made available to end users. The administrator of the Teams environment must grant permission to add and use apps in Teams. In the Teams settings, the administrator can specify whether users can access and interact with bots. 
- Tenant license for Virtual Agents/Copilot Studio is required due to “Premium Flows”.
 
- If I have only 5 Users, could the tenant Licence be substituted by Power Automate Premium Liceneces for the 5 users?
 
Is there anything I forgot?
 
Best regards
Caddy
 
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  • SummitKumar Profile Picture
    69 on at
    Thats correct.  This is under assumption that
     
    1. Actions in your copilot uses - Copilot authentication  ( so as not to invoke end user authentication)
    2. Flow is running under context of  service account hence no additional licenses are needed but you need have per user license for service account
    3. Tenant license for  Copilot studio -
  • Verified answer
    sandeepstw Profile Picture
    312 Moderator on at
    Hi,
     
    Here is a breakdown addressing each of your points:
    End User Licenses-
    No separate Power Virtual Agents or Power Automate Premium licenses are needed for end users to interact with the bot in Teams. 
    However, the bot’s functionality depends on whether the developer has built the bot using premium connectors like Azure Cognitive Services. The costs for premium connectors are borne by the Copilot owner or organization.

    Azure Cognitive Services -
    End users do not need separate licenses for Azure Cognitive Services. The Azure subscription used to host the bot or its features, such as natural language processing, incurs costs. These are handled by the organization or developer managing the bot.

    Permissions in Teams -
    The Copilot must be added as an app in Teams, and appropriate permissions need to be granted by the Teams administrator. The admin should ensure that users have access to interact with the bot, which can be managed in the Teams settings under app permissions.

    Tenant License for Copilot Studio -
    Since you are using “Premium Flows” with Power Automate, a tenant license is required to manage and execute these flows. This applies if the bot leverages premium connectors like Azure Cognitive Services or has premium flow triggers.

    For small teams (like your 5 users), you could substitute the tenant-wide license with individual Power Automate Premium licenses for each of those users, provided the users are the ones triggering or managing the flows. However, if the flows run automatically and impact all users, you may still need a tenant license.
     
     
    Hope this will help, please verify this if you found useful. 
     
    Thanks,
    Sandeep

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