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How to make Bot start conversion automatically?

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Posted on 26 May 2021 01:28:48 by slalithprasad

I know about this blog where we have to write html and javascript code - Make your Power Virtual Agents bot start the conversation using a custom canvas | Microsoft Power Virtual Agents

I want to know if we can achieve the same using the portal?

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Sajarac 3,259 on 03 Apr 2023 at 12:14:32

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Re: How to make Bot start conversion automatically?

Hey watch this video, using the PVA in your browser not in teams you can do that.
Jump to minute 4:15

https://www.youtube.com/watch?v=_JpI4OIyvQk&t=185s
chadvargo Microsoft Employee on 30 Mar 2023 at 02:25:40

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Re: How to make Bot start conversion automatically?

How can the bot start the conversation without coding? I have created a simple bot in MS Teams, but can't get the bot to start the conversation. Any suggestions?
UmerJaved 120 on 06 Aug 2021 at 13:40:50

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Re: How to make Bot start conversion automatically?

Hi @renatoromao,

I think it should still be possible whereby chatbot is added as component given there is a web template present for chatbot in portal configuration. Screenshot from Microsoft article also shows the automatic message load on portal when the page loads if we look closely.

See this article and I am trying to use Advanced configuration to embed the code from this article.
CU22081450-0 Most Valuable Professional on 06 Aug 2021 at 09:37:22

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Re: How to make Bot start conversion automatically?

@UmerJaved

So, in that case, you can raise your idea here to start automatically the conversation when is a component within Power Apps Portal because it's not available yet: https://aka.ms/pva/community/ideas

A workaround is to implement a custom canvas (Html, Css, Js) instead of component.
UmerJaved 120 on 06 Aug 2021 at 09:35:21

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Re: How to make Bot start conversion automatically?

Hi @renatoromao,

Added the chatbot using the documentation you pointed therefore as a component.
CU22081450-0 Most Valuable Professional on 06 Aug 2021 at 08:58:35

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Re: How to make Bot start conversion automatically?

Hi @UmerJaved ,

Did you implement your chatbot within your Power Apps Portals using only the Html and JavaScript codes or using this documentation here as a component?

You cannot merge both implementations.
UmerJaved 120 on 06 Aug 2021 at 08:45:21

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Re: How to make Bot start conversion automatically?

Hi @renatoromao

I wanted to show this active message as soon as the power apps portal is loaded along chatbot. I tried using the script only part from the article into the custom javascript part of the home page but no luck.
Do I need to web template instead which is used by home page?

Thanks
slalithprasad 74 on 26 May 2021 at 12:32:19

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Re: How to make Bot start conversion automatically?

@renatoromao thanks, I have casted my vote 😀
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CU22081450-0 Most Valuable Professional on 26 May 2021 at 12:16:13

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Re: How to make Bot start conversion automatically?

Hi @slalithprasad ,

It's not possible yet, also, Microsoft has no plans to implement it soon.

Follow the planned features here: New and planned features for Power Virtual Agents, 2021 release wave 1 - Power Platform Release Plan | Microsoft Docs

Also, you can raise your ideas here: https://aka.ms/pva/community/ideas

And vote in my idea for PVA for Teams: Teams - Configure your bot to start the conversati... - Power Platform Community (microsoft.com)
slalithprasad 74 on 26 May 2021 at 11:25:53

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Re: How to make Bot start conversion automatically?

@renatoromao no, I mean I want my bot to start the conversation by itself and I want to do it using Power Virtual Agents portal or website not by writing html and javascript which is mentioned in the question.