How to deal with business critical flows?

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Posted on 4 Aug 2021 07:12:03 by mrQ

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Dear all

This might be a basic question...

Power Automate is such a great tool to create automation. Those automation are always initiated/created by one user. When using actions like Send Email, Post Message or anything in between, the credentials of this user will be used.

When it comes to business critical Flows that our users built, I'm aware that you should move them to a different environment than the default one and use solutions. But the connection "issue" is still valid. Meaning, despite moving those flows to the right place and treating them correctly, when a user leaves the company, those Flows will fail.

How do you deal with this? Create a service user for those kind of flows? Is this even allowed - license wise?

Thanks for your time

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manuelstgomes 6,625 on 04 Aug 2021 at 08:48:18

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Re: How to deal with business critical flows?

Hi

I've seen some people doing what you describe. For example, to have a service user that is considered the "production" account.

I will not venture more about licensing because there may be some fine line that can say that this is not possible, but since the approach is so common, I would think it's possible.

Please validate before doing it to be sure.

Cheers

Manuel

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