Multiple different office365outlook connectors

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Posted on by 314mp_M0th4

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Hello.

I'm using a office365outlook connector to send emails via the sendEmailv2 function. I can connect my own work email and use as the sender but I want to use a different outlook account, the IT account, to send the emails. How can this be done?

Thanks in advance!

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AhmedSalih

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Hello, @314mp_M0th4 , There is no way to change the From Email using the Office365 Connector. A work around is to create a Power Automate Flow using a Service Account "IT Account" as the flow owner, and then run that flow from the Power Apps.

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314mp_M0th4 126 on at

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Could I not change the app owner to the desired account and then connect to office365outlook ? Just thought of it.

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AhmedSalih 6,680 Moderator on at

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@314mp_M0th4, Unfortunately no, because the connector will get the account information of the user who is logged in to the app.

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314mp_M0th4 126 on at

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Ahh I see, thats no problem for me tho. The one that closes the ticket in my case will be the one sending the email. Thanks.

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AhmedSalih 6,680 Moderator on at

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@314mp_M0th4, then that one who close the Ticket, should login to the PowerApps using the IT email Account.

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Cr1t 555 on at

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@314mp_M0th4
To send email from different account i use this, i dont know if this is what you are looking for.
Office365Outlook.SendEmailV2( ABC@xyz.com, // email recipient "Test subject ", // email subject "This is a test message", // email body {From: "ITaccount@xyz.com"} // email sender );
What it does is, even though i have used my account for all the connectors, i can send email from IT account. You can use this format.
Note: You should have send as permissions for the IT account.
Please click Accept as solution if my post helped you solve your issue.

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AhmedSalih 6,680 Moderator on at

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@Cr1t and @314mp_M0th4, that will require a setup of a shared mailbox and allow members to send emails. It is possible this way but requires too much configuration following these steps:

Create a shared mailbox in your Microsoft 365 admin center or grant another user delegated access to send emails on your behalf. To do this, follow the instructions provided in these articles:

Create a shared mailbox: https://docs.microsoft.com/en-us/microsoft-365/admin/email/create-a-shared-mailbox

Allow members to send email as the shared mailbox: https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/grant-send-as-permissions

Delegate access to another user: https://support.microsoft.com/en-us/office/allow-someone-else-to-manage-your-mail-and-calendar-41c40c04-3bd1-4d22-963a-28eafec25926

Office365.SendEmailV2( { To: "recipient@example.com", Subject: "Email Subject", Body: "This is the email body.", From: "sharedmailbox@example.com", IsHtml: true } );

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