Multiple different office365outlook connectors

(0) Share

Report

Posted on by 314mp_M0th4

126

Hello.

I'm using a office365outlook connector to send emails via the sendEmailv2 function. I can connect my own work email and use as the sender but I want to use a different outlook account, the IT account, to send the emails. How can this be done?

Thanks in advance!

Categories:

Building Power Apps

I have the same question (0)

All responses (7)

Answers (1)

AhmedSalih

6,678 Moderator on at

Like (1)

Report

Hello, @314mp_M0th4 , There is no way to change the From Email using the Office365 Connector. A work around is to create a Power Automate Flow using a Service Account "IT Account" as the flow owner, and then run that flow from the Power Apps.

If my reply helped you, please give a 👍 , & if it solved your issue, please give a 👍 & Accept it as the Solution to help other community members find it more.

I am primarily available on weekdays from 6-10 PM CT and 5-10 PM CT on weekends.

Visit my Blog: www.powerplatformplace.com

Visit my YouTube Channel: https://www.youtube.com/@powerplatformplace/videos

Was this reply helpful? Yes No

314mp_M0th4 126 on at

Like (0)

Report

Could I not change the app owner to the desired account and then connect to office365outlook ? Just thought of it.

Was this reply helpful? Yes No
AhmedSalih 6,678 Moderator on at

Like (1)

Report

@314mp_M0th4, Unfortunately no, because the connector will get the account information of the user who is logged in to the app.

Was this reply helpful? Yes No
314mp_M0th4 126 on at

Like (0)

Report

Ahh I see, thats no problem for me tho. The one that closes the ticket in my case will be the one sending the email. Thanks.

Was this reply helpful? Yes No
Verified answer

AhmedSalih 6,678 Moderator on at

Like (1)

Report

@314mp_M0th4, then that one who close the Ticket, should login to the PowerApps using the IT email Account.

Was this reply helpful? Yes No
Cr1t 555 on at

Like (1)

Report
@314mp_M0th4
To send email from different account i use this, i dont know if this is what you are looking for.
Office365Outlook.SendEmailV2( ABC@xyz.com, // email recipient "Test subject ", // email subject "This is a test message", // email body {From: "ITaccount@xyz.com"} // email sender );
What it does is, even though i have used my account for all the connectors, i can send email from IT account. You can use this format.
Note: You should have send as permissions for the IT account.
Please click Accept as solution if my post helped you solve your issue.

Was this reply helpful? Yes No
AhmedSalih 6,678 Moderator on at

Like (0)

Report
@Cr1t and @314mp_M0th4, that will require a setup of a shared mailbox and allow members to send emails. It is possible this way but requires too much configuration following these steps:

Create a shared mailbox in your Microsoft 365 admin center or grant another user delegated access to send emails on your behalf. To do this, follow the instructions provided in these articles:

Create a shared mailbox: https://docs.microsoft.com/en-us/microsoft-365/admin/email/create-a-shared-mailbox

Allow members to send email as the shared mailbox: https://docs.microsoft.com/en-us/microsoft-365/admin/add-users/grant-send-as-permissions

Delegate access to another user: https://support.microsoft.com/en-us/office/allow-someone-else-to-manage-your-mail-and-calendar-41c40c04-3bd1-4d22-963a-28eafec25926

Office365.SendEmailV2( { To: "recipient@example.com", Subject: "Email Subject", Body: "This is the email body.", From: "sharedmailbox@example.com", IsHtml: true } );

Was this reply helpful? Yes No