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Copilot Studio - Bot Administration
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how to auto reset chatbot when user does not end the conversation correctly

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Posted on 12 Jan 2024 15:28:29 by 95

Hello

 

I am working on creating a chatbot and after I perform certain tasks, if I forget to exit correctly and try typing in hi again

I am getting the below error

 

Sorry, the bot can't talk for a while. It's something the bot's owner needs to address. Error code: InvalidDialogInterruption.

 

Request your guidance on how to autoreset the chatbot if its idle for more than 5 mins so this error does not come

 

How do i exit a conversation, once the chatbot answers my question I get a message

Did I help you with your request today ?

Yes/No

 

If i forget to click on Yes or No and come back tomorrow and type hi I am getting the above error

  • Verified answer
    adilei Profile Picture
    on 14 Jan 2024 at 21:20:07
    Re: how to auto reset chatbot when user does not end the conversation correctly

    You could use the inactivity trigger to reset the conversation after some time has passed: Using Topic Triggers - Microsoft Copilot Studio | Microsoft Learn

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