Cannot add user to environment

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Posted on 28 Jan 2020 14:41:05 by Johan Pregner

Hi

I am trying to add a user to a powerapps environment (production env.) through the powerapps admin portal. I add the user email (which is an active user with a valid dynamics 365 plan license) and press the ”add” Button. A blue infolog is showing saying ”Working on it..” but from there the process seems to be stuck and the user does not get added to the environment. Anyone else having the same issue or any ideas about whats wrong? This has worked perfectly fine before..

Thankful for any input

//Johan

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Environment

Management

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Johan Pregner 21 on 28 Jan 2020 at 16:16:14

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Re: Cannot add user to environment

I found the issue to the problem. For testing purposes we added a security group to the environment. This means that ONLY users that are part of that group can have access to the environment. It is not possible to manually add users that are not members of the security group.

Note that it is not possible to remove security groups from a powerapps environment either (yet..?)

//Johan