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Copilot Studio - Publish & Channel Management
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Publishing causes an error and talking to the bot causes another error

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Posted on 17 Apr 2024 20:20:07 by 9

Hello, I have created a copilot studio bot in the past without issues, but this is the first time I am creating a bot that utilizes the AI Plugin actions. I had an iteration of a competitive takeout bot for my company that used an ai plugin that I created which stopped working due to a plugin error which gave the following error:
"The plugin operation ‘msdynaib_ACTBotPrompt’ returned an HTTP error with code 400. Error code: AIPluginRequestFailure. Conversation ID: c9ea431f-836b-4d2f-9851-8414081535c0. Time (UTC): 4/17/2024 8:09:58 PM." during testing.

I couldn't find a fix and decided to create a new bot from scratch with a similar set up that was working fine during testing. The error came after I tried to publish the bot. Just to preface, my authentication is set to "No Authentication/Publicly available in any channel" so I assumed that it should be good and publicly available. So when I go to publish my bot, I am given mixed messages. For one, the details says, "Your published copilot is good to go.", but copilot studio also puts out a red banner at the top with the message: "We failed to publish your copilot. Try publishing again later. BotPublishUnknownError: The publish job failed for an unexpected reason." I have tried publishing it again within the last two days and I have seen the banner since every now and then. I tried testing the published bot on my development environment, but whenever I send a message to the bot, I am met with this message: 
error1.PNG
Can anyone please tell me what's going on if anyone has a clue? I am confused as to what to do next as publishing the bot again is not working. I have even tried making another bot from scratch and I am given the same message. If anyone can help, that would be greatly appreciated, thank you.

  • Verified answer
    Umianta Profile Picture
    290 on 18 Apr 2024 at 18:11:39
    Re: Publishing causes an error and talking to the bot causes another error

    Hi @rtumaneng 

     

    Enabling authentication is necessary to utilize Chatbot with AI Plugins. Please refer to the guidance from Microsoft documentation provided below.

     

    Umianta_0-1713463718316.png

     

    If my response has addressed your query, kindly mark your post as Solved.

    If you found my response helpful or it provided you with a direction to proceed, please give it a Thumbs Up. Your Kudos are appreciated. You can accept multiple posts as solutions.

    If you're still encountering any issues or challenges, please don't hesitate to inform me so I can assist you further. I'm here to help.

    Cheers ,

    Umesh Khandelwal

     

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