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Copilot Studio - Topic Creation & Management
Answered

Custom Entity and Slot-Filling Issues

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Posted on 25 Mar 2024 19:30:53 by 61

I have created a Custom entity for classes with list items such as 'Java', 'HTML', 'Javascript' etc.

 

I have a topic trigger such as "When is the next Java class scheduled for?".

 

Immediately after the topic trigger I have a question "What class are you interested in?"

 

Now if my chatbot input is "When is the next Java class scheduled for" the class entity is properly slot-filled and the question is skipped.

 

However if I use java, JAVA etc, in the chatbot input the slot-filling does not happen because of a change in case and the question is asked.

 

If I answer the question as java or JAVA that works, it ties it back to Java and the flow proceeds.

 

How can slot-filling be done without having to worry about the case used for the entity in the chatbot input?

 

Appreciate any feedback. Thanks.

 

 

 

 

  • Verified answer
    adilei Profile Picture
    on 29 Mar 2024 at 14:39:59
    Re: Custom Entity and Slot-Filling Issues

    Tested this myself, and in my environment case sensitivity isn't an issue (see below).

     

    Can you export your copilot with pac copilot extract-template?

     

    adilei_0-1711723059820.png

     

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