web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Copilot Studio / AMA: Telephony connect
Copilot Studio
Answered

AMA: Telephony connect

(1) ShareShare
ReportReport
Posted on by 167

Are there any plans to have telephony systems like Amazon connect integration possible in PVA?

Categories:
I have the same question (0)
  • Verified answer
    Michael Vakoc Profile Picture
    on at

    At this point there are integrations for telephony services with Azure Communication Services and Audiocodes (AudioCodes VoiceAI Connect | Microsoft Power Virtual Agents (PVA)). We are always looking to bring more integrations to our customers but at this point don't have any specific timelines to share. 

  • Roma Gupta Profile Picture
    167 on at

    ok great thank you @mivakoc 

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Copilot Studio

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 251 Super User 2025 Season 2

#2
Romain The Low-Code Bearded Bear Profile Picture

Romain The Low-Code... 201 Super User 2025 Season 2

#3
S-Venkadesh Profile Picture

S-Venkadesh 93 Moderator

Last 30 days Overall leaderboard