Issue with BPF Stage Not Refreshing Automatically After Power Automate Approval

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Posted on by PF-23061248-0

Hey PowerAppers,

I'm encountering an issue with Model-Driven Power Apps and their interaction with Business Process Flows (BPFs).

We have an approval workflow set up using Power Automate, which automatically moves the BPF to the next stage once an approval is granted — similar to what's described in this post:

https://community.dynamics.com/blogs/post/?postid=ee6f6065-cdc2-4e1c-bd68-8cced12e00ea

The problem is: after the approval is completed and the BPF stage is advanced, the record (to which the BPF is related) doesn't refresh automatically. The changes are only visible after manually opening the item.

I've attached some screenshots for clarity.

I click the record

Only then it jumps to the next stage

This behavior is quite frustrating for our users.

Is there a known setting, workaround, or best practice to ensure the the updateded BPF stage is reflected immediately?

Any help would be greatly appreciated!

Cheers
Patrick

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Microsoft Dataverse with Power Apps

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PF-23061248-0 on at

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Has anyone got an idea?

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Gabriel G. 831 Moderator on at

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Hi there!

Powerautomate are asynchronous, which means they run in the background and don't make your app to wait for a response. So, your flow is running, but your bpf go through next step and reload before your flow's run end. It is a normal behavior.

You have alternatives:
-You use realtime workflow process;
-You use a custom workflow process;
-You warn the user to make sure he is refreshing the record to get the proper value (no need to get out and get back, a simple refresh data works).

I hope it helps!
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PF-23061248-0 5 on at

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Hi Gabriel,

Thank you for your response, and apologies for my delayed reply, I was on vacation.

I understand what you’re saying, but that’s not quite what I meant.

The issue is that even though the approval was completed months ago, the Record in the View is still showing the previous BPF stage. The stage only updates when I manually open the record in form view. Refreshing etc. does nothing.

It seems like there's some kind of event triggered only when the record is opened, which causes the BPF stage to refresh. That doesn’t really make sense to me, especially since this is referenced data I’m using the Default BPF reference table that lists all BPFs with their respective referenced Record and the Current stage.

Maybe it’s some odd behavior within Dataverse. I’m not entirely sure.

Best regards,

Patrick

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PF-23061248-0 5 on at

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Anyone got an idea to dissolve this issue? The Problem still persists and is annoying.

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11manish 2,028 on at

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This behavior is expected because Business Process Flow updates made via Power Automate occur server-side and do not automatically refresh the model-driven

app UI.

There is no built-in setting to force immediate refresh.

The recommended approach is to implement a client-side refresh mechanism (such as JavaScript polling or a manual refresh button) so that the updated BPF

stage is reflected without requiring users to reopen the record.

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PF-23061248-0 5 on at

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Hi 11manish, many thanks for your answer.

Is there any guide available where someone implemented such client-side refresh mechanism so I could save time?

BR
Patrick

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