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Unable to add AI search Index as knowledge to the Copilot Studio Agent

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Posted on by SNPSachinSahu

Hi All,

From last few days we have been facing issues while attaching AI search Index as a knowledge to Copilot Studio Agent. Below are the steps which are followed.

Create a Copilot Studio Agent
On the overview pane, using '+Add Knowledge" option
Create a connection to AI Search Service (This was successfully created) and the Preview also works
When adding this Index to the Agent we get below Error:

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MichaelFP 1,976 Moderator on at

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Try to repeat again the process, but use the developer toolbar on your browser, using the network tab, and paste here the log details on failure requests.

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SNPSachinSahu 4 on at

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Hi @MichaelFP,
Thank you for acknowledging.

Below is the error captured from the Network tab. Could you let us know if any specific roles or permissions are now required on the Dataverse? This is something we were able to do previously without issues, so we want to confirm whether there has been a recent change in the permissions model.

"Code": "DataverseUnAuthorized",
"Message": "HTTP Status:Forbidden, ServiceRequestId: 041679ff-e08d-409a-8273-29015ee57b17 [0x80048306:unManagedIdsAccessDenied] user with id b2899779-2d3e-f111-88b4-000d3a3ace47 does not have AppendToAccess right(s) for record with id 800f4e02-303e-f111-88b4-000d3a3ace47 of entity Agent. Consider assigning a role with the level BusinessUnitLevel to the user or team. For further troubleshooting, please work with a system administrator to use the Access Checker tool on this record: https://orgbb1ea23d.crm.dynamics.com/main.aspx?forceUCI=1&pagetype=entityrecord&etn=bot&id=800f4e02-303e-f111-88b4-000d3a3ace47. More details:

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