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Power Platform Community / Forums / Copilot Studio / auto reply agent not w...
Copilot Studio
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auto reply agent not working

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Hi guys, first time user of Copilot studio, i want to to reply to outlook emails that come into a customer service account, using the knowledge bank i uploaded, and send the reply. 
all looks ok, trigger get the green ticks, everything seems fine but on all tests the email arrives and nothing is sent to reply! 



 
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