Error Signing into Power Automate Desktop - Assistance Needed

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Posted on 26 Mar 2025 23:04:14 by CU14010611-0

Hello everyone,

I am encountering an issue while trying to sign into Power Automate Desktop. The error message I receive is as follows:

"An error occurred while communicating with the Microsoft cloud service. Please try again, and if the problem persists, contact your administrator."

Correlation ID: 3320db0c-38e6-4b74-a02d-480375bb091f

I have already tried clearing the cache and checking my network settings, but the issue persists. Has anyone else experienced this problem or have any suggestions on how to resolve it?

Thank you in advance for your help!

Kind Regards,
Toru

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CU14010611-0 4 on 31 Mar 2025 at 02:27:46

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Error Signing into Power Automate Desktop - Assistance Needed

Hi ronaldwalcott,

Thank you for contacting us.
Could you know the meaning of the "Correlation ID: 3320db0c-38e6-4b74-a02d-480375bb091f" ?

Kind Regards,
Toru
ronaldwalcott 3,653 on 27 Mar 2025 at 05:59:07

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Error Signing into Power Automate Desktop - Assistance Needed

Do you have the latest version installed?

Was it working previously?

Are you using it in a corporate environment? If so, then the services that you need to connect to could be blocked by a firewall.

See Power Automate for desktop architecture - Power Automate | Microsoft Learn