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Issue with Publishing Copilot Studio Agent to Teams

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Posted on by ZG-07080304-0

Hello there,

I'm trying to share an agent I created using Copilot Studio to Microsoft Teams, but I encountered an error message indicating that there is a billing issue.
I'm currently using the 30-day free trial license. Could you please advise me on how to resolve this problem?

Thank you very much in advance!
Best regards,

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trice602 15,404 Super User 2025 Season 2 on at

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Hi @ZG-07080304-0,

There are a handful of possible reasons why but I will give you the two most probably root causes:

1) Teams is blocking this because there are no other licenses, you are the only one with a trial license.

2) Microsoft Teams app setup policy to allow custom apps. It's most likely the one above but check here and make sure custom apps is ON.

https://admin.teams.microsoft.com/policies/app-setup/

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ZG-07080304-0 18 on at

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Hi Tom @trice602

Thank you for your kind response.
I tried some settings based on your advice, and the issue has been resolved.
The agent can now be published to both Teams and the Copilot web page.

Thank you again!

Regards,

Quake

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