Introduction: Beyond Chatbots (5 minutes)
• How Copilot Studio has evolved
• From conversational bots to intelligent agents
• What we'll explore during the session
Knowledge-Powered Agents (10 minutes)
• Connecting websites, SharePoint, and documents
• Grounding responses with enterprise knowledge
• Real-world use cases
Agent Flows and Business Process Automation (10 minutes)
• Moving from answering questions to performing actions
• Exploring Agent Flows
• Business scenarios and demonstrations
Multi-Agent Experiences (10 minutes)
• Understanding agent orchestration
• When and why multiple agents are useful
• Enterprise use cases
Computer Use and System Interaction (10 minutes)
• What Computer Use enables
• Automating tasks across applications
• Practical examples and demonstrations
Voice Experiences and User Interaction (5 minutes)
• Voice-enabled agents
• Employee and customer service scenarios
Monitoring, Analytics and Governance (5 minutes)
• Measuring success
• Monitoring conversations and agent performance
• Governance considerations for enterprise adoption
Q&A and Discussion (5 minutes)
• Open discussion
• Audience questions
• Key takeaways
