Description: Data entry from paper application forms with over 100 questions suck – for both the customer filling it in and also the user who has to re-type it into multiple disconnected systems. The potential solutions are endless – AI Builder, Portals, Web Forms the list goes on! But what about Customer Voice? (aka. Voice of the Customer/Forms Pro) you probably think of it as a survey tool. Technically it’s a “feedback management application” but who says I cant use it to digitize application processes? Along with the help of Power Automate & Model Driven Power Apps (XRM
) let’s explore how we have used Customer Voice to create an efficient, yet delightfully low code solution to application processing that saves time for both user and customer alike. ID: 11145
Speaker First and Last Name: Amey Holden
Speaker Bio: Amey is a Microsoft Business Applications MVP and dedicated ABC (Anything But Code) enthusiast. She is passionate about extending and improving Dynamics Marketing, with the mighty Power Platform. Amey also enjoys creating delightful user experiences with custom controls and PCF in Power Apps! She designs, builds and delivers high-quality Power Platform solutions by drawing on her 6 years’ experience in end to end solution implementation. Customer success is her measure of success. Website: https://www.ameyholden.com/ LinkedIn: https://www.linkedin.com/in/amey-holden/
Twitter: https://twitter.com/AmeyHolden
