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This is a follow-up video to a previous one (link below) where I helped you guys get the Service Desk app to work. Since then, there have been a couple of problem areas which I address here. Also, I tell you guys about a much more interesting and exciting Help Desk / Service Desk application I'm building with you guys as a course. That link is below as well! First Video: https://youtu.be/Bz8nhSDlhuE The whole playlist for building the better system: https://www.youtube.com/watch?v=x_KRevCcYFg&list=PLMgWds5p226k_Z3JHoyEyOgF6OJbH88GV&index=1 -Darren Neese with PowerApps Tutorial