Teleperformance utilizes Power Platform and Copilot Studio to enhance their customer's experience

Teleperformance, a digital business services company with over half a million employees across 100 countries, has been revolutionizing their customer experience program with the integration of Copilot across their Power Platform ecosystem.
 
By leveraging generative AI to transform mundane tasks, Teleperformance have been able to make life easier for their customer experts who handle billions of transactions across the globe.
 
Watch the video to discover how their innovative approach of combining emotional intelligence and AI has helped deliver unparalleled client experiences. This is the future of customer service!

 

To discover more interesting Customer Stories, click the link below: https://www.microsoft.com/en-us/customers