RPA is getting a lot of buzz these days, but what does it really mean?
Today Cody Erickson from Microsoft (and formerly Softmotive) joins CRM Audio, along with @Flow_Joe_ to discuss RPA:
- Why did Microsoft acquire Softmotive when they already had RPA?
- How can Power Automate customers use Softmotive RPA today?
- When should you use RPA (and when should you not use RPA?
- Setting proper expectations for RPA deployments
- Using RPA to empower users -Common RPA mistakes
Links:
