In this video we are going to look at a new BOT service from Microsoft called Power Virtual Agents which is a no-code approach to building conversational agents. When we combine this service with Power Automate, the ability to integrate with other systems becomes wide open. We will demonstrate this by integrating with ServiceNow, a popular SaaS application. In addition, in this video we will touch on how we can use the Authentication features of Power Virtual Agents to get information about the person we are engaged in a dialog with.
