This half hour tutorial takes you step by step through the fundamental concepts you need to know to build a no code chatbot with Power Virtual Agents. Watch and pause and build your own bot side by side with this step-by-step instructional video. You will learn:
- How to create a bot
- What topics are and how to create them
- How to use variables to store information from the user response for the bot to use later
- What entity extraction is and how it enables the bot to have a natural conversation, including skipping questions
- How to test your bot, and publish it to a demo website to share with others
- How to use Power Automate to call an action - in this example we post information from a bot chat into Microsoft Teams
- How to use the topic redirect feature
