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Redirection between Topics in Power Virtual Agents

Dhruvin Shah Profile Picture Posted by Dhruvin Shah 57

Sometimes we have a scenario wherein we need users to redirect from one topic to another topic in Power Apps. Then how can we do that? How can we perform redirection between topics in Power Virtual Agents? We will talk more about this in detail during this session.

 

Let’s consider an example of a chatbot which has different topic configured in Power Virtual Agents chatbot. Sometimes we want to skip the triggering topic and automatically want to execute another topic. Then how can we achieve this? We will use “Go to Specific Topic ” as an action of Power Virtual Agents.

 

Chapters:
00:00 Start
00:44 Requirement
03:11 Go to Another Topic (Redirection between Topics)
03:50 Test
04:27 Subscribe!

 

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