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How to know if emails sent are being opened?

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Posted on by carhur61

We have an automation that is triggered every week, in order to send our active students an email to show them their progress in our courses. Everyone has Microsoft 365 accounts. How do we know if those emails are being opened?

I read that I could embed in the email a 1-pixel, transparent image, served from SharePoint. But, how can I tag the request with the student's email and store it in SharePoint or Excel?

Please help.

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Building flows

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v-litu-msft on at

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Hi @carhur61,

There is no way could set the Outlook email Request Receipt via Flow, however you could set it manually, please check this blog:

How to Know If Someone Opened Your Email (Updated 2020) (saleshandy.com)

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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carhur61 16 on at

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Hey @v-litu-msft
Well, we have an email service provider, but since everything we do with active students is around Microsoft products, it's easier to keep everything "in-house". I prefer not to use my ESP account as bridge. Instead, I would rather prefer to go directly to students with some sort of connector, plug-in or code. Manual intervention is not an option neither.
Thank you anyway.

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VictorIvanidze 13,073 on at

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Hi @carhur61, I believe you can set a read receipt request for each outgoing message.
To do that you have to use MS GRAPH and the premium connector "Invoke a HTTP request".

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