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Power Pages - Power Apps Portals
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List not showing data for authenticated users

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Posted on by 35,193 Super User 2025 Season 1

Hi all,

As a continuation of my other post beneath, I would appreciate some help in working out how to correctly set up the security on an entity.

https://powerusers.microsoft.com/t5/Power-Apps-Portals/Unable-to-edit-a-record-from-a-list/m-p/543035#M1327 

On my list, I’m unable to view, edit, or create records. I’d like to be able to do all three.

image.png

I tried authenticating with an AAD account, and an external account based on a Gmail address.

On my list, I enabled the ‘enable entity permissions’ checkbox.

image.png

 

I created an entity permission and I enabled every privilege.

 

image.png

 

I added the entity permission to the authenticated users web role.

 

image.png

 

From the way I read the documentation, it seems that this should theoretically work. Any authenticated user will be assigned the authenticated users role as a default. Am I understanding this correctly?

https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/create-web-roles 

"Authenticated Users Role  - If set to true, this will be the default web role for authenticated users (see below). Only one Web Role with the Authenticated Users Role attribute set to true should exist for a given website. This will be the default web role for authenticated users that have not been assigned a web role."

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In a second attempt, I created a custom web role called AdminWebRole and I added my external and internal contacts to this role.

 

image.png

 

I assigned my entity permission to this role.

 

image.png

With this setup, I’m also unable to view any records in my list. Can someone spot what I’m doing wrong here?

Many thanks

  • timl Profile Picture
    35,193 Super User 2025 Season 1 on at
    Re: List not showing data for authenticated users

    @OliverRodrigues 

    Clearing both the cache and config did the trick. I can't believe it was so easy!

    I spent so much time on this so I really appreciate your help.

    THANK YOU!

  • Verified answer
    oliver.rodrigues Profile Picture
    9,342 Most Valuable Professional on at
    Re: List not showing data for authenticated users

    hi, a few things you can try

     

    1 - make sure you have cleared the cache / cleared config

    2 - open the authenticated users web role, and make sure the "Authenticated Users Roles" checkbox is marked, no other Web Role should have this selected

    3 - check if you have any other Entity Permissions for the same entity, another entity permission could be conflicting with this one you created

     


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