Time stamp for a reply on teams

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Posted on by Danielbecerra

I need to track the time of response of a teams channel, my flow goes:

When a new channel message is added

Add row in to a table

USER : Message From
Message id: Message id
Message Time: Message created time
Reply Time: Message lastModification

Delay - 5min

Update a row.

Key column: Reply time
Key Value: Reply time⁠
Last User reply: ⁠User

So, i do get the parent messages details, however, doesn't got the replies.

Any suggestion?

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wskinnermctc 6,519 Moderator on at

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I'm glad I don't have a 5 minute time requirement to respond to teams messages,

You will have to add more steps to get messages after the 5 minute delay. The initial trigger "When a new channel message is added" is like a snapshot of data. There is no reply information for the trigger because it was just created.
Waiting 5 minutes doesn't change the data that was in the initial trigger.

So you need to wait 5 minutes, then Get Messages from that teams channel and filter the messages that have a Message Reply Parent Id that is the same as the initial trigger message id.

So it will be something like:
When a new channel message is added
Delay 5 minutes
Get Messages
Filter Array - (This has to filter the results of Get Messages)
Message Reply Parent Id is equal to the trigger Message Id
Apply to Each - (This uses the Filter Array as the source)
Add Rows into table
Employee Response Tracker

I have never done this before and did not test this flow. But it will need to be something similar where the message triggers the flow and then you will have to go back and get data after the delay.

Good luck, hope these people are responding within 5 minutes

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Danielbecerra 4 on at

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ill try it right away, thank you!, we run a service desk where our time of response must be under 2 min, just a quick "side chat" or "i can help you do the work". saddly dindt work only reads the first message.

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wskinnermctc 6,519 Moderator on at

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I was thinking about this after I posted, and I am probably thinking about this incorrectly. I don't use Power Automate with Teams, and I don't have a Teams to even do testing with.

I don't fully understand the relationship between messages and parent messages or the difference between chats and messages.

I do think you should try one testing something though. Since the initial trigger is when a message is created and it is a snapshot of that message at creation therefore you can't see any replied.
Just get the message again after the delay and it should include the replies information.

So try something like:

When a Message is Created
Delay 5 Minutes
Get Message (single message - not Get Messages like my first example)

Then see if you get any of the reply information you can use from that Get Message step.

Sorry I can't be more help,

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Danielbecerra 4 on at

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after several try and different options provided by chatgpt and other sources i was unable to get only the reply...
ill keep looking for a solution thank you

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