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I need to track the time of response of a teams channel, my flow goes:
When a new channel message is added
Add row in to a table
Delay - 5min
Update a row.
Any suggestion?
after several try and different options provided by chatgpt and other sources i was unable to get only the reply...
ill keep looking for a solution thank you
I was thinking about this after I posted, and I am probably thinking about this incorrectly. I don't use Power Automate with Teams, and I don't have a Teams to even do testing with.
I don't fully understand the relationship between messages and parent messages or the difference between chats and messages.
I do think you should try one testing something though. Since the initial trigger is when a message is created and it is a snapshot of that message at creation therefore you can't see any replied.
Just get the message again after the delay and it should include the replies information.
So try something like:
Then see if you get any of the reply information you can use from that Get Message step.
Sorry I can't be more help,
ill try it right away, thank you!, we run a service desk where our time of response must be under 2 min, just a quick "side chat" or "i can help you do the work". saddly dindt work only reads the first message.
I'm glad I don't have a 5 minute time requirement to respond to teams messages,
You will have to add more steps to get messages after the 5 minute delay. The initial trigger "When a new channel message is added" is like a snapshot of data. There is no reply information for the trigger because it was just created.
Waiting 5 minutes doesn't change the data that was in the initial trigger.
So you need to wait 5 minutes, then Get Messages from that teams channel and filter the messages that have a Message Reply Parent Id that is the same as the initial trigger message id.
So it will be something like:
Employee Response Tracker
I have never done this before and did not test this flow. But it will need to be something similar where the message triggers the flow and then you will have to go back and get data after the delay.
Good luck, hope these people are responding within 5 minutes
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