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Power Platform Community / Forums / Power Pages / Conditional web form i...
Power Pages
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Conditional web form is not working

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Posted on by Community Power Pla... Microsoft Employee

Hi,

 

I've weird situation. I have three webform steps, 

1) First step - Conditional

2) Second step - Load tab

3) Last step - Redirect

I have configured start step "Conditional", if the logged user has credithold field = Yes then load the second step else last step.

 

Jagadis_0-1606734238063.pngJagadis_1-1606734266031.png

 

I am really not sure what is wrong in this web form. Why I doubt that the problem exists in conditional step because when I change the start page to load tab form it is working fine.

 

can you please assist if you have ever experienced similar issues.

 

cheers - Jags

Categories:
Power Apps portals
I have the same question (0)
  • timl Profile Picture
    timl 36,785 Super User 2026 Season 1 on at

    Hi @Anonymous 

    Hi @

    Can you confirm the data type of your credithold field? If it's a 'Yes/No' field (or what used to be a CDS Two Options field), I believe you should be testing for a true/false value, as opposed to Yes/No.

    Therefore, could you try changing your condition to credithold = true to see if that makes a difference?

  • Community Power Platform Member Profile Picture
    Community Power Pla... Microsoft Employee on at

    Hi @timl 

    I did try as creditonhold = true but it has same issues.

     

    the field details as shows below,

    Jagadis_0-1606756508325.png

     

  • timl Profile Picture
    timl 36,785 Super User 2026 Season 1 on at

    Hi @Anonymous 

    Looking at this more closely, I don't think it's possible to have a conditional web form step as the first step in the web form.

    This is because the record source defaults to the record source of the previous step, and without a previous step, I suspect that the record isn't loading correctly in order for the condition to run.

    https://docs.microsoft.com/en-us/powerapps/maker/portals/configure/add-conditional-step

    Perhaps someone else here might be able to comment on this behaviour.

  • Fubar Profile Picture
    Fubar 8,487 Super User 2026 Season 1 on at

    (Unfortunately) the first step of a web form cannot be conditional.

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