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Session Id : 4xon6j9UmfCd2IVow1EaGi
Power Pages - General Discussions
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Create a power page template

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Posted on 9 Mar 2023 01:52:00 by 2

Hi team,

 

I have tried to create a power page template with a trail system for a client, but it failed many times. Can you help me to sort it out?

MarvisM_0-1678316813792.png

 

MarvisM_1-1678326536745.png

 

Is there a convenient way to make a similar template like Self-service Portal?

 

Cheers,

Marvis

 

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  • Nick_Doelman Profile Picture
    8 on 27 Jun 2023 at 17:16:58
    Re: Create a power page template

    OK, there are 2 problems here.

    #1 - there is a failure to create a site using the "Program Registration" template. I just tried on my end and it works. So, questions:

    1/ Make sure you are NOT creating a site on the "default" environment

    2/ Can you create sites with a different template?

    3/ Have you tried a different Dataverse instance ( you can now create up to 3 dev Dataverse instances)

    4/ Do you have permissions to create sites, is it possible an admin has blocked this? https://learn.microsoft.com/power-pages/admin/admin-roles

     

    If you have checked all of these and still having an issue, open a support ticket as there is something funky with the backend, and the support team should be able to see what is going on.

     

    #2 - The Customer Self-Service portal requires Dynamics 365 Customer Service. It is an older template that requires pro-dev help to customize. 

    Yes, you could start from the blank template and create a site with comparable features (add a ticket, edit a ticket, view only my tickets, etc) as this would use regular Power Pages configuration. This tutorial uses a 'scholarship' example but that could easily be replaced with a 'case/ticket' type table instead. https://learn.microsoft.com/power-pages/getting-started/tutorial-dataverse-website

     

    Hope that helps.

    Cheers

    Nick

     

  • Marcel Lathouwers Profile Picture
    236 on 27 Jun 2023 at 16:12:29
    Re: Create a power page template

    Hi @MarvisM 

    I have been wondering the same. It is not a hot topic on Google/Bing. 

    I don't get it, that they are not give us the opportunity to start from a newly power page "self service" template. 

    Difficult choise to make: build your own and use power pages designer functionality, or stick to the template and use the old CSS way of working. 

    Both not desirable 😒

    @nickdoelman any suggestions?

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