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Power Pages - General Discussions
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User is missing on the lookup field

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We have a form that has a lookup column to the User (systemusers) table. One specific user that is already present in the environment is not showing up on the form. I am able to find them in the table and in the Admin Center. Do we need to provide any roles to users for them to show up as users? This would help us when we would add new users to the environment. Thanks in advance!

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    Resolutions Profile Picture
    125 on at
    Re: User is missing on the lookup field

    @SK-24 In Dynamics 365 and related environments, the visibility of users in lookup fields can sometimes be affected by security roles and permissions. Here are a few steps you can take to troubleshoot this issue:

     

    1. Check User Permissions: Ensure that the user in question has the necessary permissions to be visible in the lookup field. They should at least have the User role or a custom role with sufficient privileges.
    2. Review Field Security: If Field Security Profiles are in use, make sure that the user has the required permissions to access the field in question.
    3. Verify Sharing Settings: Confirm that the user record is shared appropriately, especially if it needs to be visible to specific teams or business units.
    4. Refresh Metadata: Sometimes, metadata cache can cause issues with user visibility. Try refreshing the metadata for the form to see if the user appears.
    5. Check for Filters: Ensure that there are no filters applied to the lookup field that might be excluding the user.
    6. Review System Settings: Check the system settings related to user visibility and permissions to ensure they are configured correctly

    If I have answered your question, please mark your post as Solved. If you like my response, please give it a Thumbs Up. Remember, every challenge is an opportunity for growth.

  • SS-07051451-0 Profile Picture
    on at
    Re: User is missing on the lookup field

    Hello! 

     

    I checked the roles assigned and found that the user had no roles assigned. When I tried to assign the Basic User role, I got the error message that the user was disabled. We are working on checking the security groups and making that account active. Thank you! 

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