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Copilot Studio
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Power Virtual Agents proactive message to WhatsApp

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Posted on by advillacorta 29

Hi community,

 

Is there a way I can send a proactive message from my PVA in WhatsApp? I have tried the proactive message in Teams and all is fine but there is a requirement to send this same proactive message to WhatsApp for those who do not have access to Teams.

 

Is there a way to do this?

 

Please let me know.

Thanks!

Categories:
Publish & channel management
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  • Verified answer
    Jameslew_MSFT Profile Picture
    Jameslew_MSFT Microsoft Employee on at

    Currently proactive message support is only supported for Microsoft Teams.  I don't have an ETA currently for when it may be supported on other channels.  I may suggest voting on https://aka.ms/pvafeaturerequest to add signal to others who have asked for this.

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