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Posted on by 33

Hello,

 

I have the most simple flow ever with. I want an email to be sent when an Opportunity closes as Won in Dynamics 365. I keep getting a skipped for some reason. The triigger is our Dynamics 365 CRM / Opportunities entitiy ; the condition is when the status is equal to Won; then send an email.  Why is it being skipped??

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  • v-monli-msft Profile Picture
    on at

    Hi @TexasBI,

     

    I choosed  the Opportunities entity but it does not contain the status dynamic content:

    Capture.PNG

     

    Would you please share your configuration in this flow?

     

    Regards,

    Mona

  • TexasBI Profile Picture
    33 on at

    Hey @v-monli-msft

     

    Here is the configuration

     

    Capture.PNG

  • v-monli-msft Profile Picture
    on at

    Hi @TexasBI,

     

    OK, I'm testing on this. Will update later.

     

    Regards,

    Mona

  • TexasBI Profile Picture
    33 on at

    Hey @v-monli-msft,

     

    Have you tested ?

  • v-monli-msft Profile Picture
    on at

    Hi @TexasBI,

     

    I got one Opportunity's status changed to Won and then my flow has one run like this:

    Capture.PNG

     

    Did you get the same result?

     

    Regards,

    Mona

  • TexasBI Profile Picture
    33 on at

    Hey @v-monli-msft

     

    It still says it failed. Do I need to do something in Dynamics because i made the most simple flow ever and it gets Skipped?? this one I made was just to send me a new email when a new opportuntiy is created .

     

    Capture.PNG

  • v-monli-msft Profile Picture
    on at

    Hi @TexasBI,

     

    What did you mean by skipped? Did you mean that the flow won't fire at all when you update the opportuntiy with "won" status? If so, please try to reconnect your Dynamics  connection and test again.

     

    Regards,

    Mona

  • TexasBI Profile Picture
    33 on at

    Hey @v-monli-msft

     

    Its says its successfull but I never got an email

     

    Capture.PNG

  • Community Power Platform Member Profile Picture
    on at

    I have a super simple flow that does the same thing.  It doesn't fail, it just skips 75% of the time, but there is nothing to indicate the flow should not have been successful.  It is also a flow that sends an email.

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