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Power Platform Community / Forums / Power Automate / Jotform - Flow - Error...
Power Automate
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Jotform - Flow - Error executing the api /forms

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Posted on by 47

Hi,

 

I've got a few Flow's running that where using connections to Jotform, these had all been working fine until yesterday afternoon, where I now get the error in the JotForm trigger - When a response is submitted. 

 

Capture.PNG

 

I've tried re-linking the connection, rebuilding the flow, I've checked the API at Jotform and they've said it has had no hits during the day, if i resubmit previous data using test in Flow this all submits fine

 

Any suggestions, it's causing a big headache at my company as we use this to track potential work.


Thanks in advance. 

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  • Verified answer
    Javier Gallego Profile Picture
    Microsoft Employee on at

    Hi amelsom85

     

    did you try to publish the Form in jotform? and check the share options?

     

    Regards,

    Javier.

  • Charmonique Profile Picture
    2 on at

    Hi. I've been experiencing the same issue. My power Automate integration works fine, until the volume increases to more than 50 submissions per hour. It's like it can't handle volume. There are no errors on the flow checker and the flow is running successfully, except it only pulls through one out of every 50 submissions. This is business critical and I can't get it to work properly, unless the submission volumes are below 50 per hour. Below error message appears when the integration stops working.

     

     

    Could not retrieve values. The dynamic invocation request failed with

    error: Unexpected error occurred when calling the ApiHubsRuntime API:

    'Microsoft.Azure.ProcessSimple.Data.Entities.Exceptions.ProcessSimpleDataException:

    The ApiHubsRuntime API call failed with http status code 'BadGateway'

    and response content '{

     

    "error": {

     

    "code": 502,

     

    "source": "europe-001.azure-apim.net",

     

    "clientRequestId": "3f5274f2-0df3-42b5-a402-f2eba3adbff1",

     

    "message": "BadGateway",

     

    "innerError": {

     

    "message": "https://api.jotform.com/docs#vid-user-forms"

     

    }

     

    }

     

    }'

     

    at

    Microsoft.Azure.ProcessSimple.Data.DataProviders.HttpClientDataProvider.<>c__DisplayClass47_1`2.<<CallService>b__0>d.MoveNext()

    in

    C:\__w\1\s\src\processsimple\Roles\ProcessSimple.Data.Shared\DataProviders\Services\HttpClientDataProvider.cs:line

    636

     

    --- End of stack trace from previous location where exception was thrown

    ---

     

    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

     

    at

    Microsoft.WindowsAzure.ResourceStack.Common.Algorithms.AsyncRetry.<Retry>d__3`1.MoveNext()

     

    --- End of stack trace from previous location where exception was thrown

    ---

     

    at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()

     

    at

    System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task

    task)

     

    at

    System.Runtime.CompilerServices.ConfiguredTaskAwaitable`1.ConfiguredTaskAwaiter.GetResult()

     

    at

    Microsoft.Azure.ProcessSimple.Data.DataProviders.HttpClientDataProvider.<CallService>d__47`2.MoveNext()

    in

    C:\__w\1\s\src\processsimple\Roles\ProcessSimple.Data.Shared\DataProviders\Services\HttpClientDataProvider.cs:line

    493'

     

    Charmonique_0-1699882087432.pngCharmonique_1-1699882110141.png

     

     

    If anyone has any ideas I'd really appreciate!

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