Not Authenticating Error

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Posted on by Jim2022

Hi all, this is my third attempt trying to post and having this platform say, "please correct any errors and ad labels before posting only to have my post deleted. Third time's a charm

My problem is, that I purchased the highcrypt password app to protect important irreplaceable data and about a year ago when I clicked the cloud sync button on the app to sync to one drive. I got a 'Not Authenticated" error message and the app stopped syncing. I have tried reinstalling the apps, and too many other things to list, as it's been a year... This seems to be a common error, from anecdotal evidence I've heard from literally hundreds of IT Professionals, but I cannot find anything on Google search or numerous other more elaborate search engines and dark corners of the internet....If ANYONE can help I'll be eternally grateful. Thankyou for your time in this matter, in advance.

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oliver.rodrigues 9,471 Most Valuable Professional on at

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hi, is this a Power Pages issue? not sure I understand what's going on

can you share a few screenshots?

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