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Power Apps per-app licensing not complete working - missing app symbol etc.

Posted on 14 Dec 2024 20:25:09 by
Good evening,

I am creating a model-driven app with Power Apps for a customer.
We wanted a solution with the lowest possible monthly costs, because the app is only about mapping Excel forms.

So I bought a PowerApps Premium license for myself as a developer and a per-app license for two users.

The license was also assigned to the environment (add-on), but I cannot enable the respective app for use via “Per-app licenses -> On” in the settings, as described here in point 3: https://learn.microsoft.com/en-us/power-platform/admin/about-powerapps-perapp#step-3-set-up-apps-to-use-per-app-plans
 
The option is simply missing completely in the production environment. In the test environment, the option is visible but grayed out.
A per-app add-on was assigned to both environments as a test and then an app was created to reproduce the phenomenon.
 
The result is now:

- the app is perfectly usable for the user
- however, the app icon is missing (standard puzzle piece icon is displayed)
- the app cannot be saved as a favorite
- the app is not presented as an app on office.com, but must be called up directly by the user via a link.
 
What can I do now? Is this a deliberate restriction by Microsoft? If you can only use one app, at least the icon should be loaded.
 
Best Regards

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