Help Needed: Implementing session timeout for multi-step form power pages

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Posted on by Siranga Gamage

We have a multi step form on an anonymous page, and typically Power Pages multi-step forms save progress automatically.

However, in our case, the form is quite lengthy and has several steps. We need to implement a requirement where, if an anonymous user does not complete the form within '5' hours, the form should reset (i.e essentially renewing the session).

There we have a button at the top that allows users to exit the form without saving their progress.

This implementation is necessary, the devices used to fill out the form may be shared among multiple users for instance.

Please help

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oliver.rodrigues 9,384 Most Valuable Professional on at

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The way I would do this is applying a JS to control the session "timeout", basically redirecting them to the home page or something, and they wouldn't be able to resume their application.

Also, in the multistep form configuration you should have the Start new session on load set to Yes

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Fubar 8,455 Super User 2025 Season 2 on at

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I had to do something similar about a year ago and ended up doing the main bit in JavaScript using setTimeout. Clearing the timeout and then restarting it when there was mouse movement (and mousedown & mouseclick for touch screens), key presses, scroll.

Before you redirect them after the timeout period also remove the #mainContent node before doing the redirect, this will stop any dirty fields from raising "do you want to save your changes" type messages.

Also, remember that you may need to run a process (flow/workflow/plugin) on the Dataverse side of things, because you are using a multistep form you will have a record created once they move to the second step - and so depending on your scenario you may need to remove those records.

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