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Bot Administration

How to delete individual user's data for Copilot Studio bot

Posted on by 19
Keen to delete individual user's bot-session data but cannot find it. I presume it's an object in some Dataverse table but not sure which one. Welcome any hints.
Bot is in Teams channel.
Bot is stuck looping on a single text question. No intents succeed. Text is a regex entity for any string 3-60 characters long. Failing the regex delivers the "failed check text" but otherwise no effect.
User has
  • deleted conversation in Teams and
  • deleted app from list of personal apps
before trying to reaccess, without success. Still stuck.

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