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Power Platform Community / Forums / Power Pages / Portal Email Configura...
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Portal Email Configuration

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Posted on by 99

I am looking to set up a mailbox which can act as a 'system' email for a Power Apps Portal. For example, I would like to use this email with the reset password process and new portal account registration confirmation email. 

 

I have looked at the advanced settings at the environment level for email configuration and mailbox settings. However my question is this, does an email account like this need to have a user license associated with it? If so, can it be a an existing user (such as mine as the system admin)? Or does there have to be a fully licenses power apps user set up for send email?

 

Help and guidance much appreciated!

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  • Verified answer
    ManirajKV Profile Picture
    43 on at

    @davidyc if you create a shared mailbox and set up with Queue, this will not require a licence. You can use any email id to send the password reset/confirmation emails. For that need to update the related process to use the Queue or User who can send emails. 

    Ex. 

    ManirajKV_0-1610981368216.png

    ManirajKV_2-1610981466396.png

     

    Hope this post helps!

     

    If this reply has answered your question or solved your issue, please mark this question as answered. It will help others to find the answers quickly.

    Many Thanks!

     

  • Fubar Profile Picture
    8,487 Super User 2026 Season 1 on at

    I would (and do) use a Queue for these types of emails etc, just note, that whilst it does not require a Dynamics licence, you may still need a licence for the mailbox that it uses on Exchange (still a lot cheaper than Dynamics).

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