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Portal Email Configuration

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Posted on by davidyc

I am looking to set up a mailbox which can act as a 'system' email for a Power Apps Portal. For example, I would like to use this email with the reset password process and new portal account registration confirmation email.

I have looked at the advanced settings at the environment level for email configuration and mailbox settings. However my question is this, does an email account like this need to have a user license associated with it? If so, can it be a an existing user (such as mine as the system admin)? Or does there have to be a fully licenses power apps user set up for send email?

Help and guidance much appreciated!

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Power Apps portals

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Fubar 8,441 Super User 2025 Season 2 on at

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I would (and do) use a Queue for these types of emails etc, just note, that whilst it does not require a Dynamics licence, you may still need a licence for the mailbox that it uses on Exchange (still a lot cheaper than Dynamics).

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ManirajKV 43 on at

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@davidyc if you create a shared mailbox and set up with Queue, this will not require a licence. You can use any email id to send the password reset/confirmation emails. For that need to update the related process to use the Queue or User who can send emails.
Ex.

Hope this post helps!

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Many Thanks!

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